SHOPGRID® IT/OT Convergence

Providing a platform for integrating data and systems from both IT and OT...

IT / OT Convergence

OT/IT convergence refers to the integration of operational technology (OT) and information technology (IT) systems in an organization. Historically, OT and IT have been managed separately, with OT systems focused on controlling physical processes and IT systems focused on managing data and applications. However, as technology has advanced, the line between the two has become blurred, and there is increasing recognition that the two areas need to work together to maximize efficiency and effectiveness.
One of the main drivers of OT/IT convergence is the rise of the Industrial Internet of Things (IIoT), which involves connecting physical devices and sensors to the internet to collect and analyze data. This data can then be used to optimize processes, improve efficiency, and reduce costs. The convergence of OT and IT enables organizations to take advantage of the benefits of IIoT by integrating data from OT systems with IT systems to provide real-time insights into operations.


The convergence of OT and IT also brings challenges, including differences in culture, terminology, and priorities between the two areas. IT systems tend to be focused on security and data management, while OT systems prioritize safety and reliability. There can also be differences in the technologies used, with OT systems often relying on legacy systems that are not easily integrated with modern IT systems.
To overcome these challenges, organizations need to take a collaborative approach to OT/IT convergence, involving stakeholders from both areas to develop a shared vision and strategy. This may involve investing in new technologies and infrastructure to support integration, as well as training and development programs to help employees adapt to new ways of working. With a successful OT/IT convergence strategy in place, organizations can reap the benefits of greater efficiency, improved decision-making, and increased agility in the face of changing market conditions.
SHOPGRID® is used to manage and monitor manufacturing processes on the factory floor. It can help with OT/IT convergence by providing a platform for integrating data and systems from both operational technology (OT) and information technology (IT) domains.

Here are some ways that SHOPGRID® can help with OT/IT convergence:
  • Real-time monitoring and data collection: SHOPGRID® can collect data in real-time from sensors and equipment on the factory floor, providing valuable insights into manufacturing processes. This data can be integrated with data from other systems, such as Enterprise Resource Planning (ERP) systems, to provide a complete view of operations.
  • Data analytics and visualization: SHOPGRID® can use data analytics and visualization tools to help operators and managers make sense of the data collected from OT systems. This can help identify areas for improvement and optimize manufacturing processes.
  • Integration with ERP and other IT systems: SHOPGRID® can integrate with other IT systems, such as ERP systems, to provide a complete view of operations. This integration can help ensure that data is consistent across systems and that decisions are based on accurate and up-to-date information.
  • Improved collaboration and communication: SHOPGRID® can help improve collaboration and communication between different teams and departments involved in manufacturing. This can help break down silos between OT and IT teams and promote cross-functional collaboration.
The SHOPGRID® platform can help bridge the gap between OT and IT systems by providing a platform for integrating data and systems from both domains. This can help organizations optimize manufacturing processes, improve decision-making, and increase efficiency and productivity.
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PIA’s flexibility to build the SHOPGRID® platform to fit our exact needs has made it impossible to leave them. We will simply not find this versatility anywhere else.
Justin S
If you care about customer service and problem solving, the SHOPGRID® team will blow you away. They are always there for their customers, no matter the time of day.
Brett Z
Over the years, PIA has totally transformed our operations with SHOPGRID®. We are more profitable and efficient because they are constantly innovating for us.
Andrew H
When we were in a time crunch, we knew who we needed to call. The SHOPGRID® team deployed their platform ahead of schedule and saved the day for us.
Bill G
SHOPGRID® is the most all-encompassing manufacturing operating system I have seen in all my career. It does more than just monitor and report. It can also control the entire shop floor.
Eric A
The team at PIA has never backed down from one of the challenges we have thrown at them, and they have always delivered.
James P
I can not tell you how great it is to not have to settle for an out-of-the-box solution! Custom software from PIA has made our lives so much easier.
Kyle K
Scrap went down and productivity went up when we started using the SHOPGRID® platform!
Scott A
With the ability to standardize all of the screens on the plant floor, SHOPGRID® has significantly shortened our training time for new employees.
Jack M
SHOPGRID® is the best system to help extract actionable data to make better decisions and improve the production process.
Kevin M
As we continue to grow, SHOPGRID® has been vital in helping us stay organized and creating visibility from the shop floor up to management.
Jeff T