SHOPGRID® SERVICES / OT / IT CONVERGENCE
One operation.
Connected teams and systems.
Bring operational technology and business information together through an integration approach that respects both production and IT priorities.
01 / OT / IT CONVERGENCE
Bridge the operational divide.
Operational technology manages physical processes. Information technology manages business applications and data. Connecting the two helps manufacturing teams understand the operation as a whole.
SHOPGRID® brings equipment information into context with ERP data and production workflows. This gives operational and business teams a shared basis for investigating what is happening.
The work starts with both teams at the table. Equipment constraints, data requirements, and operating responsibilities need to be understood together before the integration takes shape.
02 / OT / IT CONVERGENCE
Respect the production environment.
Factory systems often have different lifecycles and change requirements from business applications. A useful integration respects those differences.
We review available interfaces, network boundaries, access permissions, and change windows with the people responsible for the environment. The design follows the needs of the operation.
Connections should have a clear purpose and an accountable owner. Documenting what crosses each boundary makes the implementation easier to support as equipment and applications evolve.
03 / OT / IT CONVERGENCE
Make collaboration repeatable.
Connecting systems is only part of the job. The teams maintaining them need a shared understanding of how information moves and who responds when something changes.
An agreed operating model covers monitoring, troubleshooting, updates, and escalation between production and IT. It gives each team a practical starting point when investigating an issue.
Begin with one meaningful production workflow, review the results together, and expand from there. The goal is a connection that remains understandable as the operation grows.
LET’S CONNECT YOUR OPERATION
Start with your production goals.
Tell us about your equipment, business systems, and the connections you need.